Programs Overview: Basic

Basic Program

The Basic program is a good foundational program and offers a similar number of therapy sounds as most noise phobia therapy solutions that have previously been available on the market. Of the WeStopFear programs, it offers the most limited selection of therapy sounds to play. Please note that the greater the number and variety of sounds that the pet or horse is exposed to, the better is the potential protection from the danger of unnecessary fear of sounds.

Who is it recommended for: The Basic program offers solutions for all types of pets and horses, just like the other more extensive programs. It includes most of the features of the other programs.

Note that the Horses and Outdoor Cats solutions have slightly different number of sounds, see sounds lists below if needed.

Basic Features:

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Simple Secure Steps therapy system with all innovations, all instructions, reminder emails, future Maintain Success program, for all pet types or horses.

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# of random play sounds *:

26 sounds

Number of random playlists:

1 streaming player

Play Individual Sounds:

26 sounds

Your custom selected player sounds:

26 sounds

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Counter conditioning sounds

6 sounds

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Fireworks thunder video therapy: No 

Customer support level

Self service: Yes

Send email suggestions: Yes

Support tickets, questions: No

Explanations

MP3 sound files, MP4 therapy video files, download

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Download MP3 sound files for play or burn CD discs, and download video therapy MP4 files: No, included in the Annual Subscriptions of the higher programs.

Sounds lists

Basic sounds lists 

* The Horses and Outdoor Cats programs have slightly different numbers of sounds: Horses Basic sounds and  Outdoor cats Basic sounds

Sounds lists for all programs (Basic, More, Advanced and Full Care) are on the sounds page that is linked to, simply search on the page.

Other programs

Programs recommended for types infographic

Choose your pet type or horse solution introduction:

Dogs, outdoor catsindoor cats, horses, pet birds, small mammals, exotic pets, various types of pets.

(Small mammals include rabbits, guinea pigs and hamsters. Exotic pets include chinchilla, degu, fancy mice, fancy rats, fennec fox, ferret, gerbils, hedgehog, sugarglider and pot-bellied pig. Various types of pets are any pet types combination excluding horses.)

Customer support levels

WeStopFear support levels according to program

Members of WeStopFear have different levels of getting answers regarding their progression.

Self service:

WeStopFear is basically a self-serve-platform, where the users easily find instructions and tools at their fingertips.

Instructions that explain the therapy process are very comprehensive, in both texts and video. The main approach is that users should learn from the instructions to get answer to their questions. This is just like if they had purchased a CD disc or downloaded MP3 audio files, where the user refers to the brochure. Programs: Basic, More, Advanced and Full Care.

Submit suggestions:

If the user believes that something is missing from the solution or from instructions, then the user can submit suggestions on what may be improved, and added to the solution. This will be investigated, and if the suggestion is deemed valid, then the item will be added to the instructions and solutions.  Programs: Basic, More, Advanced and Full Care.

Support tickets, direct questions answered, coaching - upgrade:

This is an upgrade option for those who want to be able to submit questions directly, and get answers from WeStopFear. 

The user will receive an answer usually within 24 hours on office days, and even during weekends if situation allows. 

Under evaluation: This arrangement of the customer support levels of the different programs may change.

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